Purchase agreement

1. Online store available at: https://www.dashakatsurinastudio.com

(hereinafter referred to as the "Store") is operated by DARIA KATSURINA, NIP 5252916215, registered in the Central Register and Information on Business Activity (CEIDG) maintained by the Ministry of Entrepreneurship and Technology.

1. These Regulations set out the general terms and conditions, the method of sale and the rules for individual fulfillment of orders in the Online Store.

 

1. Consumer - a natural person concluding a contract with the Seller under the Store, the subject of which is not directly related to its economic or professional activity.
2. Customer - is a person making purchases through the Online Store.
3. Entrepreneur - a natural person, a legal person and an organizational unit that is not a legal person, to which a separate act grants legal capacity, performing a business on its own behalf, which uses the Online Store.
4. Store - The Internet Store operates under the name "DASHA KATSURINA STUDIO+SHOWROOM" and is operated by the Seller at the following Internet address: https://www.dashakatsurinastudio.com/.
5. Store Website - means the websites under which the Seller operates the Online Store, operating in the domain https://www.dashakatsurinastudio.com/
6. Agreement concluded at a distance - an agreement concluded with the Customer within an organized system of concluding agreements at a distance (within the Internet Store), without the simultaneous physical presence of the parties, with the exclusive use of one or more means of distance communication up to and including the conclusion of the agreement.
7. Regulations - these regulations of the Store
8. Order - the Customer's declaration of will submitted via the Order Form and aimed directly at concluding a Sales Agreement for a Product or Products with the Seller.
9. Order Fulfillment - Execution of the product according to the specified date in the offer. Order completion time is calculated from the day after the full payment is credited to the account and designs are approved (if applicable). The day of execution of the order is considered the date of shipment. The time of preparing designs and making corrections, sending data is not counted in the lead time.
10. Account - means an individual panel for each Customer, launched for his/her benefit by the Seller, after the Customer registers and concludes a contract for the provision of the Customer Account service.
11. Registration form - a form available in the Store that allows you to create an Account.
12. Order Form - an interactive form available on the Online Store that allows you to place an Order, in particular by adding Products to the Cart and specifying the terms of the Sales Agreement, including the method of delivery and payment.
13. Sales Contract - a contract of sale of a Product concluded or entered into between the Customer and the Seller via the Online Store. By Sales Agreement is also understood - applying to the characteristics of the Product - a contract for the provision of services and a contract for work.
14. Delivery - means the actual act of delivering to the Customer by the Seller, through the Supplier, the Goods specified in the order.
15. Supplier - means the entity with which the Seller cooperates in making the Delivery of Goods:
1. courier company;
2. Poczta Polska S.A., based in Warsaw
3. By email, in the case of a digital product.

 

1. All correspondence should be addressed to our email address: dariakatsurina@gmail.com

 

1. To the fullest extent permitted by law, we are not responsible for disruptions, including interruptions in the functioning of the Store caused by force majeure, unauthorized acts of third parties or incompatibility of the Online Store with your technical infrastructure.
2. Browsing the assortment of the Online Store does not require creating an Account. Placing orders for Products in the assortment of the Online Store is possible either after setting up an Account or by providing the necessary personal and address data to enable the execution of the Order without setting up an Account.
3. For the purposes of online marketing, the Seller uses the Google Analytics service.
4. Prices given in the Store are in Polish zloty and are gross prices (including VAT).
5. The final (final) amount to be paid consists of the price for the Product(s) and the cost of delivery (including charges for transportation, packaging artifacts, delivery and postal services), which is indicated on the pages of the Store when placing an Order.
6. The seller does not provide a system of discounts for customers

 

§5

Creating an Account in the Online Store

1. In order to set up an Account in the Online Store, it is necessary to fill out the Registration Form on the Store's Website and send it electronically to the Seller by selecting the appropriate function located in the Registration Form. During the Registration process, the Customer sets an individual Password.
2. Creating an Account in the Store is free of charge.
3. Logging into the Account is done by entering the login and password established in the Registration Form.
4. Registration is not necessary to place an order on the Online Store.
5. After submitting the completed registration form, you will receive a confirmation of Registration by e-mail (provided in the registration form). With this moment, the contract for electronic provision of the Customer Account service is concluded. Thus, you gain the ability to access the Customer Account and make changes to the data provided during Registration.
6. You have the option at any time (without stating a reason and without incurring any fees for this) to delete your Account by sending an appropriate request.

 

In order to place an Order, you must:

1. Log in to the Store or use the option to place an Order without or with registration;
2. Select the Product that is the subject of the Order, specify the preferred available product options, and then click the "Add to Cart" button;
3. If you have chosen the option of placing an Order without registration - fill out the Order Form by entering the data of the recipient of the Order and the address to which the Product is to be delivered, select the type of shipment (method of delivery of the Product), enter the data for the invoice, if different from the data of the recipient of the Order,
4. Choose one of the available payment methods and, depending on the choice, pay for the order within the specified period.
5. After placing an order, we send to your e-mail confirmation of its placement and from that moment we are bound by the contract of Purchase - Sale.
6. Orders can be placed on the Online Store 7 days a week, 24 hours a day.
7. The information contained on the Store's Website does not constitute an offer within the meaning of the Civil Code, but only an invitation to submit offers to conclude a Sales Contract.

 

1. Shipments are sent via: courier companies, the Polish Post Office, and by other means specified on the Website.
2. We undertake to ship the products that are the subject of the Sales Contract without defects.
3. On the Store's page next to each product we inform about the number of working days needed to complete the order.
4. The Delivery and processing time indicated on the Store's Website is calculated in business days.
5. The person accepting the shipment is obliged to check in the presence of the deliverer the condition and content of the package / registered letter / courier. If the package arrived damaged - please write a claim protocol in the presence of the deliverer. Claims for this reason will be considered only if the claim protocol is written in the presence of the provider of the shipment. All our shipments are registered and require a signature confirming receipt intact.
6. In the shipment sent, the customer will find a receipt or, on request, a named invoice/company invoice.
7. When purchasing different products at the same time, one total shipping cost applies.
8. We make every effort to ensure that each package is securely packed and protected. We are not responsible for untimely performance of services by parcel providers, as they are external companies and we have limited influence on their performance. If the package does not arrive within the time declared by the supplier, please notify us immediately. Reported cases of delayed/missing shipments will be clarified.
9. If the Customer is not present at the address specified by the Customer when placing the order as the Delivery address, an employee of the Supplier shall leave an advice note or, out of goodwill, will attempt to contact the Customer by telephone to arrange a date. In the event that the ordered Goods are returned to the Online Store by the Supplier after you fail to pick them up within the specified period, you shall be responsible for the cost of return and re-shipment.
10. It is not possible to pick up the ordered products in person.

 

1. You can use the following payment methods:
1. Electronic payments using systems: Stripe, Pay Pal

(2) Detailed information on delivery methods and acceptable payment methods can be found behind the Store's website.

(3) If there is a need for a refund of funds for a transaction made by a customer with a payment card, the seller will make the refund to the bank account assigned to the payment card of the customer.

4 Payment must be made within 7 calendar days from the date of conclusion of the Sales Agreement - otherwise the order will be canceled.

1. A consumer does not have the right to withdraw from a contract without stating a reason if he buys a non-refabricated item, produced to his specifications or serving to satisfy his individualized needs. In other cases, the consumer may withdraw from the purchase contract without stating a reason within 14 days from the date of receipt of the shipment, provided that he or she: notifies us, e.g. by sending a scan of the signed statement of withdrawal by e-mail or letter, sends back the products properly secured for transport, covers the cost of return shipping.
2. According to the Law on Consumer Rights, Article 38. consumer rights - exclusion of the right of withdrawal from a contract concluded off-premises or at a distance: item. 13) for the supply of digital content not delivered on a tangible medium, for which the consumer is liable to pay the price, if the trader has begun performance with the express and prior consent of the consumer, who has been informed before the beginning of the performance that after the performance by the trader will lose the right of withdrawal, and has accepted it, and the trader has provided the consumer with the confirmation referred to in Article 15 the obligation to issue the contract document and confirmation of consent paragraphs 1 and 2 or Article 21 confirmation of the conclusion of the contract at a distance paragraph 1;

 

1. The seller is obliged to provide the customer with an item free of defects.
2. Complaints include the following cases: defects in quantity, quality or damage in transit.
3. Claims for damage to the shipment will be considered only with a written report of damage on the day of delivery. The claim will be considered within 14 days and a response will be given in writing to the e-mail or letter. This period may be extended if waiting for a response from the carrier.

 

1. Detailed information on the consumer's ability to use out-of-court procedures for handling complaints and pursuing claims, as well as the rules of access to these procedures, are available at the offices and websites of county (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, Provincial Inspectorates of Commercial Inspection and at the following web addresses of the Office of Competition and Consumer Protection: http://www.uokik.gov.pl/spory_konsumenckie.php; http://www.uokik.gov.pl/sprawy_indywidualne.php and http://www.uokik.gov.pl/wazne_adresy.php.
2. The consumer has the following examples of out-of-court means of complaint handling and redress:
1. The consumer shall be entitled to apply to the permanent amicable consumer court referred to in Article 37 of the Act of December 15, 2000 on Trade Inspection (Journal of Laws of 2014, item 148, as amended) to resolve a dispute arising from the Agreement concluded with the Seller.
2. The Consumer shall be entitled to apply to the provincial inspector of the Commercial Inspection, in accordance with Article 36 of the Act of December 15, 2000 on Commercial Inspection (Journal of Laws of 2014, item 148, as amended), to initiate mediation proceedings for the amicable settlement of a dispute between the Consumer and the Seller.
3. A consumer may obtain free assistance in resolving a dispute between him and the Seller, also using the free assistance of a district (city) consumer ombudsman or a social organization whose statutory tasks include consumer protection (such as the Consumer Federation, the Association of Polish Consumers).
3. The seller informs that at http://ec.europa.eu/consumers/odr/ there is a platform for online dispute resolution between consumers and businesses at the EU level (ODR platform).

 

1. The administrator of Customers' personal data collected through the Online Store is the Seller.
2. Customers' personal data collected by the administrator through the Online Store are collected for the purpose of executing the Sales Agreement, and if the Customer agrees - also for marketing purposes.
3. Recipients of personal data of Customers of the Online Store may be:
1. In the case of a Customer who uses postal or courier delivery method in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected carrier or intermediary performing shipments on behalf of the Administrator;
2. In the case of a Customer who uses electronic or credit card payment method in the Online Store, the Administrator shall make the collected personal data of the Customer available to the selected entity handling the above payments in the Online Store.
4. The customer has the right to access and correct the content of his data.
5. Provision of personal data is voluntary, although failure to provide the personal data indicated in the Regulations necessary for the conclusion of the Sales Agreement results in the inability to conclude the agreement.

 

1. All designs, product images, auction templates, terms and conditions content, graphic elements posted on our websites/auctions, are copyrighted. It is forbidden to copy or use them in any way. All rights reserved. All rights to the Online Store, including property copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to the templates, forms, logotypes, graphic elements, designs, content posted on the Website belong to the Seller and are subject to copyright. It is forbidden to copy or use them in any way. All rights reserved.
2. The Seller reserves the right to amend these Regulations. All orders accepted by the Seller for execution prior to the effective date of the new Regulations shall be executed on the basis of the Regulations that were in effect on the date the order was placed by the Customer. The amendment to the Terms and Conditions shall become effective within 7 days from the date of publication on the Store's Website. The Seller will inform the Customer 7 days before the new Regulations come into effect about the change in the Regulations by means of a message sent via e-mail containing a link to the text of the amended Regulations. If the Client does not accept the new content of the Terms and Conditions, he/she is obliged to notify the Seller of this fact, which results in termination of the contract in accordance with the provisions of §13 of the Terms and Conditions.
3. The Regulations shall come into force on 01.08.2023.